About us
red recruitment is a contact centre recruitment specialist with over 23 years of experience.
Aswell as contact centres, red has a dedicated team recruiting in the Technology Services and Business Support sectors.
Over 23 years of industry excellence
red recruitment is a contact centre recruitment specialist that recruits all over the UK. Â
We are leading industry professionals with a wealth of knowledge and passion for the contact centre industry and beyond, specialising in customer-facing and non-customer-facing recruitment, both temporary and permanent placements.
Our expertise also spans a wide variety of sectors including Financial Services (Banking and Insurance), BPO/ Outsourcing, Retail, Local Government, Technology Services, Energy, Healthcare, Telco, Legal Services and Media.Â

It's all about the people
At red, we are all about people. Everything we do is with candidates and clients at the forefront of our approach. We recruit at every level of the organisation from new-entrant Agents to Directors. red has a team of experienced and passionate consultants with the right skill set and working attitude to provide you with the best recruitment solutions, no matter what your challenge.
The values we live by…
Respectful
We put the customer at the heart of everything we do. We communicate openly and honestly. We are straightforward and fair in all situations.
Trustworthy
We operate with integrity. We are empowered to make decisions. We treat every business we work with, with the same care as our own.
Ambitious
We ensure we are industry experts and thought-leaders in our field. We are innovative in our service provision. We achieve exceptional results at all time.
Professional
We build trusted and respectful relationships. We are accountable for our actions at all times. We strive for excellence in everything we do.
Join our team
Thinking of joining our friendly team? Talk to us today!
Insights & news
Assessment Centre Design & Delivery for Contact Centres Assessment centres are one of the most effective ways to...
Seasonal Recruitment Made Simple The busiest time of the year is just around the corner. For retailers, the Black...
Contact Centre people strategies are changing. Temporary worker numbers are increasing. Did you know... 👉 The UK has...
A unique group training opportunity for your people, enabling them to successfully manage multi-generational teams....
HR & Recruitment User Group Katy Forsyth, Red's MD, chairs this session which takes place every two months. 7th May...
Contact Centre Network Resilience and Wellbeing Strategies for Remote Team Katy Forsyth, Red's MD, will be joining...
February On the 12th of February, Katy Forsyth, Red's MD, chaired the first South West Contact Centre Forum and...
No matter how good your technology is in the customer journey, it’s the people who put the silk bow on the service. At...
Hybrid working Since the pandemic, we have seen a shift in traditional working models as largely forced remote working...
Get in touch. We’re here to help!
Call our friendly team now to discuss your requirements.
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