Insights & news
Check out the latest insights and news from red recruitment, where we share industry trends, expert advice, and updates on our business and services.
Assessment Centre Design & Delivery for Contact Centres Assessment centres are one of the most effective ways to...
Seasonal Recruitment Made Simple The busiest time of the year is just around the corner. For retailers, the Black...
Contact Centre people strategies are changing. Temporary worker numbers are increasing. Did you know... 👉 The UK has...
A unique group training opportunity for your people, enabling them to successfully manage multi-generational teams....
HR & Recruitment User Group Katy Forsyth, Red's MD, chairs this session which takes place every two months. 7th May...
Contact Centre Network Resilience and Wellbeing Strategies for Remote Team Katy Forsyth, Red's MD, will be joining...
February On the 12th of February, Katy Forsyth, Red's MD, chaired the first South West Contact Centre Forum and...
No matter how good your technology is in the customer journey, it’s the people who put the silk bow on the service. At...
Hybrid working Since the pandemic, we have seen a shift in traditional working models as largely forced remote working...
Since Christmas the number of agency temporary workers in contact centres has been increasing. The majority of these...
Skill shortages: Can contact centres learn from the new Government incentives to improve recruitment? Skill shortages...
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