Contact Centre people strategies are changing. Temporary worker numbers are increasing.
Did you know...
👉 The UK has 1.6 MILLION temporary workers on any one day. Temporary workers are integral to a successful and flexible economy
👉 There are 92,000 temporary workers in UK contact centres on any one day
👉 Temporary workforces are increasing! Contact centres have 10% more temporary workers today than at the same time last year
👉 78% of temporary workers in contact centres are recruited on a temporary to permanent basis as a flexible recruitment strategy for quality
Why Temporary Workers?
Temporary workers give businesses and their contact centres high quality yet flexible staffing solutions. Critical at this time of increasing business and customer demands and a continuing unstable business climate.
Red Recruitment has specialised in supplying contact centre temporary workers for nearly 25 YEARS. We are experts at recruiting & workforce managing high quality temporary workers, delivering excellent retention rates (better than the industry averages for new permanent recruits) and boasting leading client and candidate satisfaction scores.
Just reach out if you want to chat through the pros and cons and ins and outs of temporary workers, it’s an important people strategy debate in 2025.
